Please note, that we are doing our best to ensure that your purchase gets delivered to you safely and on time. However, as we do not do the delivery ourselves and are relying on an external courier to do the delivery, occasionally boxes are getting lost or damaged in transit or occasionally delayed. Therefore, we can’t guarantee that all boxes will be delivered safely or on time and, for important events, we recommend order for the day prior in anticipation of potential delays.
If you have issues with your delivery, please contact DPD directly first, as they have the most up-to-date information about your shipment. Get in touch with us if DPD is unable to resolve your problem and we will help you.
If things do go wrong, please understand though we will do all we can to help and resolve the issue. Ultimately once the parcel is handled over to DPD or any other courier we like anyone else no longer have any control or influence over the parcels journey.
All payments are processed via Stripe. We don’t store payment card details and by placing an order you are agreeing with Stripe Privacy Policy.
This cookie policy (“Policy”) describes what cookies are and how and they’re being used by the aktarathome.co.uk website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies.
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.
Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.
